Refugee claims and appeals in Canada

A refugee claim in Canada is now refused for lateness more often than most people expect, before anybody reads what happened to the claimant. Two deadlines in the Act decide whether a claim is heard at all, and neither of them is about the strength of the claim.

About this work

Who does the law actually protect?

Two groups, defined separately. Section 96 covers a Convention refugee: a person with a well founded fear of persecution for reasons of race, religion, nationality, membership in a particular social group or political opinion, who is outside their country of nationality and unable, or by reason of that fear unwilling, to seek that country's protection.

Section 97 covers a person in need of protection, and it is not the same test. It reaches somebody whose removal would subject them personally to a danger of torture within the meaning of the Convention Against Torture, or to a risk to life or of cruel and unusual treatment or punishment. That second branch carries four qualifications, and each of them defeats claims that feel strong to the person making them.

The risk has to be one the person cannot get state protection from. It has to be faced in every part of the country, and not faced generally by other people there. It cannot be inherent or incidental to lawful sanctions, unless those are imposed in disregard of accepted international standards. And it cannot arise from the country's inability to provide adequate health or medical care.

The second and fourth of those are where most section 97 claims fail. A generalised danger that everyone in the country faces is not a personal risk in law, however real it is in fact, and the absence of treatment for a serious illness is expressly excluded.

The deadlines that come first

Eligibility is decided before merit, and it runs on a clock

Section 101 of the Act lists the grounds on which a claim is ineligible to be referred to the Refugee Protection Division at all. Two of them are pure timing. A claim caught by either is not weighed, argued or heard. The officer stops processing it.

  1. One year from entry, for anyone who arrived after 24 June 2020

    Paragraph 101(1)(b.1) makes a claim ineligible where the claimant entered Canada after 24 June 2020 and made the claim more than one year after the day of entry. Somebody who has been here two years on a study permit, and whose country deteriorates in year two, is caught by this even though nothing about their fear is late.

  2. Leaving and returning does not restart it

    Subsection 101(1.1) settles the point that people most often get wrong. Where there has been more than one entry after 24 June 2020, the one year runs from the day after the first entry. Not the most recent one. A trip home and back does not buy another year, and being told otherwise has cost people the claim.

  3. 14 days, if you crossed away from a port of entry

    Paragraph 101(1)(b.2) applies to somebody who entered along the Canada and United States land border, including the waters along or across it, at a place that is not a port of entry. The time limit is set by subsection 159.4(1.1) of the Regulations at 14 days from the day of entry. After that the claim is ineligible.

  4. The other grounds are not about time

    A claim already rejected by the Board, one already made in a country Canada shares information with, recognition as a refugee somewhere that will take the person back, arrival from a designated country, and inadmissibility for security, human or international rights violations, serious criminality or organized criminality. Any of these ends the referral.

Side by side

After a refusal, which way does it go?

6 points of difference

Most refused claimants have an appeal. Some have only the Federal Court. They are different remedies on different clocks, and the one that is available is decided by the Act rather than by preference.

Refugee Appeal Division

Who can go there
Most refused claimants
The clock
15 days to file the notice and 30 days to perfect, both running from the day written reasons are received
Is permission needed first
No. The appeal is heard as of right
What new evidence is allowed
Only evidence that arose after the rejection, or was not reasonably available, or that the person could not reasonably have been expected to present
What it can do
Substitute its own decision, or send the claim back for a new hearing
What it is asking
Whether the decision was correct

Federal Court

Who can go there
Everyone, and it is the only route where an appeal is barred
The clock
15 days to file for leave, for a decision made in Canada
Is permission needed first
Yes. Leave is decided on the papers and most applications end there
What new evidence is allowed
None. The Court reads the record that was before the Division
What it can do
Send the matter back to be decided again. It does not decide the claim itself
What it is asking
Whether the decision was reasonable, or the process fair

The route

How does the process run?

4 stages, each with its own clock

Every period below is set by the Act or the Regulations, and the provision is named beside it. None of them is the firm's estimate, and none of them can be extended by agreement.

01

14 days, where the entry was away from a port of entry

IRPR s. 159.4(1.1)

For somebody who crossed the land border, or the waters along or across it, at a place that is not a port of entry. The claim has to be made inside 14 days of the day of entry or it is ineligible to be referred at all.

02

One year from the first entry after 24 June 2020

IRPA s. 101(1)(b.1), (1.1)

The general deadline, and the one that catches people who came lawfully and whose situation changed afterwards. Where there has been more than one entry, the year runs from the day after the first of them.

03

15 days to file an appeal, 30 days to perfect it

IRPR s. 159.91

Both periods run from the same day, the day written reasons are received, which means perfecting falls due 15 days after filing rather than 30 days after it. The appellant's record is the appeal. Filing the notice alone does not preserve it.

04

15 days to apply to the Federal Court

15 days, inland

For a decision made inside Canada, whether that is a refusal with no appeal available or a decision of the Appeal Division itself. Leave has to be sought, and it is decided on the papers without reasons.

Before the meeting

What to bring to the first meeting

6 things to bring

Bring what you have and say what is missing. A meeting with the papers in front of it settles in one sitting what two telephone calls will not.

  • The date you entered Canada, and every earlier entry since June 2020
  • Where you entered, and whether it was at a staffed port of entry
  • Any claim for protection you have made in any other country, and when
  • Your passport and every immigration document you have been given here
  • Any Basis of Claim form, hearing notice or decision you have received
  • The date you received written reasons, if a decision has already been made

Our approach

A clear path forward

The same four steps on every matter, whether it is a refusal at the Federal Court or a ticket at the Provincial Offences court.

Book a consultation
01

Understand

We take the full history and read the documents before offering an opinion. Most bad advice comes from acting on half the facts.

02

Assess

You get a candid read on strength, timeline and cost, including when the honest answer is that you do not need to hire anyone.

03

Act

We prepare the application, the defence or the appeal properly the first time, because fixing a weak record later is harder and dearer.

04

Report

You hear from us at each stage, and you hear what a wait actually means rather than a date chosen to sound better.

Reported decisions

What has this work produced?

7 allowed of 22 reported since 2023

Public judgments of the Federal Court with Kapil Rathod as counsel of record, each checkable by citation on the court's own site. The rest were dismissed and are listed with these ones.

All case outcomes, including the client accounts

Where to go next

A refugee claim in Canada is decided on eligibility before it is decided on anything else, and the two deadlines that govern eligibility cannot be extended.

The dates of entry and the date written reasons were received are worth establishing before any other question.

Common questions

What do people ask about refugee claims and appeals?

10 answered here

Written to be read once and acted on rather than to be rung about. Each answer is complete where the law allows a complete answer.

What can make a claim ineligible before anyone hears it?

Section 101(1) lists the grounds, and an officer who finds one of them stops processing the claim. There is no hearing on the merits, because the claim is never referred to the Division that would hold one.

Two are deadlines and are set out above. The others turn on history. A claim already rejected by the Board. A prior claim found ineligible, withdrawn or abandoned. Refugee protection already conferred in Canada. Recognition as a Convention refugee by another country that will take the person back. Inadmissibility on security, human or international rights, serious criminality or organized criminality grounds.

Paragraph 101(1)(c.1) is the one people do not expect. A claim made in another country before coming to Canada makes the Canadian claim ineligible, where that earlier claim is confirmed through an information sharing arrangement between the two countries. Canada has such arrangements, they are checked routinely, and a claim made years ago in a country somebody passed through is visible.

Paragraph 101(1)(e) is the safe third country rule: arrival directly or indirectly from a country designated in the Regulations, other than the claimant's own country or country of former habitual residence. The exceptions to it are narrow and are the reason the ineligibility finding is worth reading carefully rather than accepting.

What happens at a Refugee Protection Division hearing?

The claim is set out in a Basis of Claim form, and that form governs everything afterwards. It is the account against which every later answer is measured, and an omission in it is treated as a change in the story when it is raised at the hearing. Time spent on it at the start is worth more than time spent on anything else later.

The hearing itself is not a trial between two sides. A member of the Division asks the questions, counsel may ask more, and the Minister takes part only in some cases. Most claims are decided on credibility and on whether the objective evidence about the country supports the account. The National Documentation Package for the country is before the member whether or not anybody files it.

Two findings end most claims that are otherwise believed. State protection, meaning the country could have protected the claimant and was not given the chance. And an internal flight alternative, meaning somewhere else in the same country the claimant could reasonably have gone. Both have to be anticipated before the hearing, because both are usually raised at it.

What is an appeal to the Refugee Appeal Division, and what is it not?

It is a review of the decision on the record, decided by asking whether the Division got it right. It is not a second hearing. Subsection 110(4) restricts what can be put in: only evidence that arose after the rejection, or that was not reasonably available at the time, or that the person could not reasonably have been expected in the circumstances to have presented.

That rule disappoints people, and it is the single most common misunderstanding about the appeal. Evidence that existed and could have been filed at the hearing is not admissible on appeal because the hearing went badly. The remedy for evidence that should have been filed is not the appeal, and sometimes there is no remedy at all.

The Division can substitute its own decision, which is why the appeal is worth more than judicial review where it is available. It can also send the claim back for a new hearing. Both clocks in section 159.91 of the Regulations run from the same day, so the record is due 15 days after the notice rather than 30 days after it.

What if there is no appeal available?

Section 110(2) removes the appeal in a defined list of cases. A claim withdrawn or abandoned. A decision that the claim had no credible basis or was manifestly unfounded. A claimant who is a designated foreign national. Certain cases arising from the safe third country rule. Cessation and vacation applications.

Where the appeal is barred the route is the Federal Court, on 15 days for a decision made in Canada, and leave is required. That is a narrower remedy: no new evidence, and the Court sends the matter back rather than deciding it. It is also decided on the papers at the leave stage, without reasons, which is why the application record has to be right the first time.

A finding of no credible basis or a manifestly unfounded claim does more than remove the appeal. It affects what other remedies are open and how quickly removal can follow, so it is worth knowing whether one was made rather than assuming a refusal is an ordinary refusal.

What is left once a claim has been exhausted?

Removal becomes enforceable, and the remaining applications are not rehearings of the claim. A pre-removal risk assessment looks at risk as it stands now, and is generally restricted to developments since the claim was decided. A humanitarian and compassionate application asks a different question entirely, about establishment, the best interests of any children, and hardship, and it is discretionary.

Both carry timing bars, and both are frequently filed too late to stop anything. Neither is an opportunity to argue the refugee claim again with better evidence, and a submission that reads as an attempt to do that tends to be treated accordingly.

The honest position is that the strongest work on a refugee file happens before the hearing, not after it. That is where the account is set down, the country evidence is assembled, and state protection and an internal flight alternative are answered before they are put.

I have been in Canada three years. Is it too late to claim?

If you entered after 24 June 2020, paragraph 101(1)(b.1) makes a claim ineligible where it is made more than one year after the day of entry, and subsection 101(1.1) runs that year from the first entry where there has been more than one. That is a serious problem rather than a formality. Bring the entry dates before assuming anything either way, because the answer turns on the exact date and on which entry counts.

Does leaving Canada and coming back give me a fresh year?

No. Subsection 101(1.1) provides that where somebody has entered more than once after 24 June 2020, the one year period begins on the day after the first entry. Anyone telling you a trip abroad resets the clock is wrong, and acting on that advice can end the claim.

Can I put new evidence in on the appeal?

Only if it arose after your claim was rejected, or was not reasonably available before, or you could not reasonably have been expected to have presented it. That is subsection 110(4), and it is applied strictly. Evidence that existed and could have been filed at the hearing is not admissible on appeal because the hearing went badly.

How long do I have to appeal?

Fifteen days to file the notice of appeal and thirty days to perfect it by providing your record, both counted from the day you receive the written reasons. Because both run from the same day, the record falls due only fifteen days after the notice. Missing the perfecting date is the more common way appeals are lost.

My claim was called manifestly unfounded. What does that mean?

It means the Division found the claim clearly fraudulent, and under section 110(2) it removes the appeal to the Refugee Appeal Division. The route becomes the Federal Court on fifteen days with leave required. A finding of no credible basis has a similar effect. Either one changes the position enough that it should be identified in the reasons rather than assumed.

Speak to someone this week

Bring your entry dates and any decision you have received. A refugee claim in Canada runs on deadlines that cannot be extended, so the dates come first.

Law Society of Ontario licensedFederal Court filingsEnglish, Hindi, Gujarati and PunjabiFee quoted before you commit